For the latest COVID-19 Information in Guelph please the Guelph Public Health Website

Dear patients,

As we enter into October, and as we see COVID cases on a rise in Ontario, we wanted to update you in regards to Baker Street Medical office protocols related to COVID.

We continue to provide the majority of care via virtual or phone call visits. We do have the ability to see patients in person, but these visits are approved by your physician first to ensure it is appropriate to come in to the office. Often there will be a preliminary visit by phone or video to keep the in person visit brief to minimize your time in office.

Prior to any in person visit, you will be screened for COVID over the phone and additional screening will be done in office. We continue to ask that you wear a mask when coming to the office. We continue to NOT ACCEPT WALK INS to the waiting room for pickups, deliveries or booking of appointments. This must all be done via the phone. We also ask that you continue to come alone (if possible) and to keep personal items at a minimum.

Due to the volume of phone calls and emails our staff are receiving, we are no longer able to send out email reminders about virtual or phone call visits - so please ensure you have confirmed the date and time of the appointment when you have called to book.

For any school-related COVID questions about student symptoms and/or return to school after illness, PLEASE CONTACT PUBLIC HEALTH. Each school in our district has been assigned a Public Health nurse as a school resource. NO DOCTOR'S NOTE IS NEEDED for a return to school. There are also excellent resources on the local Public Health website around COVID self assessment and resources related to workplaces and schools / daycares.

Be reminded that the COVID Assessment centre has moved to 400 Southgate Drive and hours of operation are Mon - Fri 8 AM to 8 PM, Sat / Sun 9 AM to 4 PM. This is currently the only location, other than the hospital, where a COVID swab can be completed.

And lastly, we are expecting to have the final plan for flu shots confirmed by Public Health in the next 1-2 weeks, so we will send out an email regarding all flu shot details once this is confirmed.

We thank you for your patience as we continue to navigate the ongoing COVID pandemic.